Up To
$12,500250% Match (x5)
Up To
$12,500250% Match (x5)
$10-30 Minimum Deposit
Maximum Cashout is 30x Deposit
35x Wagering Requirement
Not Recommended by MCP
- Not Recommended
- Operator Warnings
- Licensing Unverified
Browser-based (iOS, Android, Desktop)
Launched:
2020
Licensed:
Unverified — conflicting reports (Curaçao / Comoros)
Owned by:
Arbath Solutions OU / Infinity Media Group LTD
Payout:
BTC ~24hrs (advertised, disputed); Visa 3-4 days
El Royale Casino Review
MobileCasinoParty does not recommend El Royale Casino.
After completing our standard research and verification process, El Royale Casino does not meet MobileCasinoParty's editorial standards for recommendation. This page explains why.
Our concerns are based on independently verifiable information from multiple sources. We encourage readers to review the evidence and make their own informed decisions.
MCP Score: 4.2/10 — ★★ Below Average
Why This Page Exists
MobileCasinoParty reviews online casinos using a structured, evidence-based process. Every casino we cover goes through the same research and verification framework, regardless of whether the final assessment is positive or negative.
During our standard review process for El Royale Casino, we identified concerns serious enough that a traditional review format would be misleading. Instead, this page presents our findings transparently so that players searching for information about El Royale can access fact-based reporting.
This is not a promotional page. There are no affiliate links to El Royale Casino on this page. For casinos we do recommend, see the reviewed alternatives below or visit our USA Online Casinos hub.
About El Royale Casino
El Royale Casino launched in 2020 and operates primarily as a slots-focused online casino powered by RealTime Gaming (RTG) software, with live dealer games provided by Visionary iGaming.
| Year launched | 2020 |
| Operator | Arbath Solutions OU / Infinity Media Group LTD |
| Related casinos | Red Dog Casino, Slots Empire, Las Atlantis, Aussie Play |
| Software | RealTime Gaming (RTG), Visionary iGaming |
| Games | ~148 total (144 slots, 4 table games, live dealer) |
| Accepts US players | Yes (restricted states unclear) |
| Welcome bonus | Up to $12,500 (250% match, redeemable up to 5 times) |
| Min deposit | $10 (Neosurf) / $20 (crypto) / $30 (credit card) |
| Min withdrawal | $150 |
| Max withdrawal | $2,500 per transaction |
| Support | 24/7 live chat, email, phone (+1 850 400 3297) |
| Mobile | Browser-based (no app) |
Pros and Cons
Software
El Royale Casino uses RealTime Gaming (RTG) as its primary software provider for slots and table games, with Visionary iGaming providing live dealer games. With only two confirmed software providers and approximately 148 total games (144 slots, 4 table games), the game library is significantly smaller than other casinos reviewed by MobileCasinoParty.
Games
Concern 1: Operator Group Warnings
El Royale is operated by Arbath Solutions OU under parent company Infinity Media Group LTD. This operator group has received warnings or rogue designations from multiple independent casino watchdog organizations.
Independent watchdog assessments:
| Source | Assessment |
|---|---|
| Casino Listings | Rogue designation — listed on official blacklist/warnings page |
| LCB.org | Warning badge — published investigation into delayed payments |
| Wizard of Odds | Warning label — safety rating 2.7/10 |
| Casino.guru | Low Safety Index — 4.9 rating |
These are independent organizations that monitor online casino operators. MobileCasinoParty did not generate these assessments — we are reporting their publicly available findings.
The same operator group also runs Red Dog Casino, Slots Empire, Las Atlantis, and Aussie Play Casino. The operator name "Arbath Solutions" has been removed from all of these casino websites. Licensing verification seals have also been removed from the sites, making independent verification of the operator's regulatory standing more difficult.
Why this matters: When multiple independent watchdog organizations flag the same operator group, it represents a pattern rather than an isolated complaint. MobileCasinoParty's editorial standards require us to report this clearly.
Games Available
Cashier
Concern 2: Withdrawal and Payout Issues
Player complaints and independent investigations have raised questions about El Royale's withdrawal process.
What we found:
- Low withdrawal cap: The maximum withdrawal is $2,500 per transaction, with a $150 minimum. A player who wins $10,000 would need at least 4 separate withdrawal requests.
- "Customer Level" system: According to the casino's terms, payouts may be divided into smaller installments based on a "Customer Level" designation. This system is not publicly defined — players are not told what level they are, how levels are determined, or what withdrawal amounts each level permits.
- Independent investigation: LCB.org published an investigation into El Royale's withdrawal practices, documenting reports of prolonged validation processes and payment delays.
- Player reports: Multiple players on review platforms have reported withdrawal delays, with some describing a process that appears designed to encourage withdrawal reversals.
For comparison: The five casinos MobileCasinoParty currently recommends offer significantly higher withdrawal limits. Cafe Casino and Ignition Casino offer weekly limits of $100,000 or more for cryptocurrency withdrawals. Even Slots.LV, which has the lowest withdrawal cap among our reviewed casinos at $3,000 per week, offers a more straightforward withdrawal process without a tiered "Customer Level" system.
Deposit/Withdrawal Methods
You can pay by:
You can withdraw by:
Withdrawal Times/Limits
Currencies
Languages
Welcome Bonus
Concern 3: Licensing Cannot Be Independently Verified
El Royale's licensing jurisdiction could not be independently confirmed during our research.What we found:
- Most third-party review sites cite Curaçao as the licensing jurisdiction
- At least one credible source (Wizard of Odds) cites the Union of Comoros under the Betting and Gaming Act 2005
- No license number has been independently confirmed
- The operator has removed licensing seals from the El Royale website
- A search of the Curaçao Gaming Control Board's public portal did not return a verifiable result for Arbath Solutions OU or Infinity Media Group LTD
MCP Score Breakdown
El Royale received a provisional score of 4.2/10 (★★ Below Average) using the same scoring framework applied to all casinos we review.| Category | Weight | Score | Weighted |
|---|---|---|---|
| Safety & Licensing | 30% | 3/10 | 0.90 |
| Banking & Payouts | 20% | 3/10 | 0.60 |
| Bonuses & Promotions | 10% | 6/10 | 0.60 |
| Game Selection | 15% | 4/10 | 0.60 |
| Mobile Experience | 5% | 6/10 | 0.30 |
| Customer Support | 10% | 7/10 | 0.70 |
| Responsible Gambling | 10% | 6/10 | 0.60 |
| Overall | 100% | 4.30 → 4.2/10 |
Wagering Requirements
The standard wagering requirement for El Royale bonuses is 35x (deposit plus bonus). The two-part welcome offer has a 30x requirement on the first deposit and 35x on the second. Maximum bet during bonus play is $10. Maximum cashout from bonus play is capped at 30x the deposit amount, which significantly limits the practical value of bonuses.
High Rollers
El Royale Casino does not appear to offer a structured VIP or high roller program. The $2,500 per-transaction withdrawal limit and opaque "Customer Level" payout system are particularly problematic for players with larger balances. High-volume players should consider alternatives with higher withdrawal limits.
Device Compatibility
El Royale Casino is accessible via mobile browsers on iOS and Android devices, as well as desktop browsers on Windows and macOS. No app download is required. The platform uses responsive design for mobile compatibility.
Mobile & Tablet Experience
El Royale Casino uses a browser-based mobile platform. There is no native app for iOS or Android. The responsive design provides access to the full game library on mobile devices. This is standard for offshore online casinos.
Restricted Countries
Players from the following countries won't be able to play at El Royale Casino
Contact Details
Email: assistance@elroyalecasino.com
Phone: +1 850 400 3297
Twitter: N/A
Facebook: N/A
Live chat: 24/7 Live Chat
El Royale Casino Review Summary
What El Royale Does Offer
In the interest of balanced reporting, El Royale does have some features worth noting:
- Phone support: El Royale offers toll-free US phone support (+1 850 400 3297), available 24/7. Among offshore casinos, phone support is uncommon.
- Responsible gambling tools: The site describes deposit limits (daily, weekly, monthly), self-exclusion (6 months to 5 years), loss limits, and session timers. On paper, this is more comprehensive than what several higher-rated casinos offer.
- Large headline bonus: The $12,500 welcome bonus (250% match up to 5 times) is the largest dollar amount among casinos we have reviewed. However, a 35x wagering requirement and 30x-deposit max cashout limit the practical value.
- Low minimum deposits: Neosurf deposits start at $10, and crypto deposits at $20.
These factors are reflected in El Royale's category scores but do not outweigh the concerns described above.
Reviewed Alternatives
MobileCasinoParty currently has five casinos that have completed our full review and verification process. All scored ★★★ Average or above and do not carry watchdog warnings:
| Casino | MCP Score | License | Key Strength | Review |
|---|---|---|---|---|
| Cafe Casino | 6.1/10 ★★★ | Curaçao (Tier 2, verified) | Highest-rated; phone support | Read Review |
| Slots.LV | 5.8/10 ★★★ | Curaçao (Tier 2, verified) | 500+ games; free spins | Read Review |
| Bovada | 5.6/10 ★★★ | Comoros (Tier 3) | Established brand; sportsbook | Read Review |
| Ignition Casino | 5.6/10 ★★★ | Curaçao/Anjouan (Tier 3 scored) | Poker room; $90K+ weekly crypto limits | Read Review |
| Wild Casino | 5.5/10 ★★★ | Panama (Tier 3) | 17 cryptos; $500K crypto limits | Read Review |
All five casinos accept US players and offer cryptocurrency deposits and withdrawals. None carry rogue or warning designations from the independent watchdog organizations cited on this page.
For a full comparison, see our USA Online Casinos hub.
How We Conducted This Assessment
This page was created using MobileCasinoParty's standard research and verification process:
- Claim identification: We identified 20 verifiable claims about El Royale Casino
- Primary source verification: Claims were checked against elroyalecasino.com (the official site), including the banking page, terms and conditions, responsible gaming page, security policy, and KYC policy
- Secondary source cross-referencing: Claims were cross-referenced against independent review sites, watchdog organizations, and player forums
- Scoring: The MCP scoring framework (7 weighted categories, safety-first model) was applied using the same methodology as all other reviewed casinos
- Editorial review: Findings were assessed against MobileCasinoParty's sitewide editorial standards
For more information about our review methodology, see our Casino Review Process page.
Important Disclosures
This page contains no affiliate links to El Royale Casino. MobileCasinoParty does not earn commissions from El Royale.
MobileCasinoParty earns commissions from casino referrals through affiliate partnerships with other operators. This does not affect our ratings or reviews. Read our full Terms of Use for details.
Important: El Royale Casino is not licensed by any US state gaming authority. It operates offshore. Offshore casinos are not subject to the same consumer protections as state-licensed operators. Players accept additional risk when using unregulated platforms.
If gambling is no longer fun, call 1-800-MY-RESET (1-800-697-3738) or visit ncpgambling.org/chat for free, confidential support 24/7.
Last verified: 2026-03-19
